Frequently Asked Questions
Everything you need to know about shopping with Eastland.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders, and refunds are processed within 7 days of receipt.
How do I know which size will fit me best?
Each product page features a detailed 'Size & Fit' guide. We recommend comparing your body measurements to our chart, as our cuts range from slim to oversized depending on the collection.
What payment methods do you accept?
Eastland accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team or using the link in your confirmation email.